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Website User Terms and Disclaimer
Chronic Living Therapy Directory
These Website User Terms and Disclaimer (“Terms”) govern your use of the Chronic Living Therapy Directory website (“Directory”, “website”).
The Directory is operated by Chronic Living Therapy, a business trading as Chronic Living Therapy and operated by Elisabeth Klaar as a sole trader (“we”, “us”, “our”).
By using this website, you agree to these Terms.
1. Purpose of the Directory
The Directory is intended to help individuals living with chronic illnesses, including but not limited to ME/CFS, Fibromyalgia and POTS, identify therapists who may offer informed therapeutic support.
We aim to include therapists who demonstrate awareness of current biomedical and related understandings of chronic illness and who agree to the Directory’s published Statement of Principles.
However:
- inclusion within the Directory does not constitute medical, clinical or professional endorsement;
- we cannot guarantee the quality, suitability or effectiveness of any therapist;
- therapists remain individually responsible for their own professional opinions and clinical work.
The Directory operates solely as a directory and referral platform and does not provide therapy, healthcare or clinical services.
2. No Clinical or Professional Guarantee
While we take reasonable steps to review therapists before inclusion, we cannot guarantee:
- that a therapist’s knowledge remains fully up to date;
- that a therapist will be appropriate for your needs;
- the quality or outcome of therapeutic work;
- compatibility between therapist and client.
Any decision to engage a therapist is your own responsibility.
3. Your Responsibilities as a User
Before engaging a therapist, you should:
- read profiles carefully and in full;
- ask questions regarding experience, training and therapeutic approach;
- discuss your individual needs directly with the therapist;
- satisfy yourself that the therapist is suitable for your circumstances.
The therapeutic relationship exists solely between you and the therapist.
We are not responsible for therapy, advice, treatment or services provided by listed therapists.
4. Professional Registration and Complaints
Therapists listed within the Directory are expected to maintain membership, accreditation or registration with recognised professional bodies including:
- British Association for Behavioural and Cognitive Psychotherapies
- British Association for Counselling and Psychotherapy
- Health and Care Professions Council
Concerns regarding a therapist’s conduct or professional practice should generally be directed to the therapist’s relevant professional or regulatory body.
5. Crisis and Emergency Support
The Directory is not an emergency or crisis support service.
Therapists listed within the Directory may not be continuously available and may not respond immediately to enquiries.
If you are in crisis, feel unable to keep yourself safe, or require urgent medical or mental health support, you should contact emergency services, your GP, NHS 111, Samaritans or other appropriate emergency support services immediately.
6. Communications and Security
Messages sent through website forms are transmitted by email and may also be stored within website systems.
Authorised site administrators and external technical support providers may potentially access stored communications where reasonably necessary for operational or technical purposes.
While reasonable security measures are used, no online communication system can be guaranteed completely secure.
Users should avoid including highly sensitive medical or personal information within initial website enquiries where possible.
7. No Medical Advice
Information provided on this website is for general informational purposes only.
Nothing on this website constitutes medical advice, diagnosis or treatment advice.
You should always seek appropriate medical guidance from qualified healthcare professionals regarding your health and medical care.
8. Age Restrictions
This website is intended for use by adults aged 18 years and over unless otherwise expressly stated.
9. Accessibility
We aim to make the website reasonably accessible and usable for individuals with disabilities and chronic health conditions.
If you experience accessibility difficulties, please contact us.
10. External Links and Third-Party Content
The website may contain links to third-party websites, including therapist websites.
We are not responsible for third-party content, availability or privacy practices.
11. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- loss, injury or damage arising from use of the Directory;
- the conduct or services of therapists;
- reliance upon therapist profiles or communications;
- indirect or consequential losses;
- interruption or unavailability of the website.
Nothing in these Terms excludes liability which cannot lawfully be excluded under English law.
12. Changes to the Website and Terms
We reserve the right to modify, suspend or remove any aspect of the website or Directory at any time.
We may also amend these Terms from time to time.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes relating to use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
Chronic Living Therapy Directory
Trading as Chronic Living Therapy
Operated by Elisabeth Klaar
Contact:
Chronic Living Therapy Contact Page
OLDER/PREVIOUS VERSION
1. Purpose of the Directory
The Chronic Living Therapy Directory is intended to help individuals living with chronic illnesses, including but not limited to ME/CFS, Fibromyalgia and POTS, identify therapists who may offer informed and supportive therapeutic services.
We aim to include therapists who demonstrate awareness of current biomedical and related understandings of chronic illness and who agree to the Directory’s published Statement of Principles.
However, inclusion within the Directory should not be interpreted as a guarantee, endorsement or certification of any therapist’s services, knowledge, competence or suitability for your individual needs.
2. No Clinical or Professional Guarantee
While we make reasonable efforts to review therapists before inclusion in the Directory, we cannot guarantee:
- the quality or effectiveness of any therapist’s work;
- that a therapist’s knowledge remains fully up to date;
- that a therapist will be suitable for your circumstances or needs;
- the outcome of any therapeutic relationship or treatment.
Any decision to engage a therapist is entirely your own responsibility.
3. Your Responsibility as a User
Before engaging a therapist, you should:
- read therapist profiles carefully and in full;
- ask questions about the therapist’s experience, approach and understanding of your condition;
- discuss your individual needs directly with the therapist;
- satisfy yourself that the therapist is appropriate for you before commencing therapy.
The therapeutic relationship exists solely between you and the therapist.
We are not responsible for the advice, treatment, conduct or services provided by therapists listed within the Directory.
4. Professional Registration and Complaints
Therapists listed within the Directory are expected to maintain membership, accreditation or registration with recognised professional bodies, including:
- British Association for Behavioural and Cognitive Psychotherapies
- British Association for Counselling and Psychotherapy
- Health and Care Professions Council
If you have concerns or complaints regarding a therapist’s professional conduct, clinical practice or ethical behaviour, these concerns should normally be directed to the therapist’s relevant professional or regulatory body.
5. No Medical Advice
The information contained on this website is provided for general informational purposes only.
Nothing on this website constitutes medical advice, diagnosis or treatment advice.
You should always seek appropriate medical guidance from qualified healthcare professionals regarding your health and medical care.
6. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- any loss, injury or damage arising from your use of the Directory;
- the conduct, advice or services of any listed therapist;
- decisions you make based on information contained within therapist profiles;
- any indirect or consequential loss.
Nothing in these Terms excludes liability which cannot lawfully be excluded under the laws of England and Wales.
7. External Links and Third-Party Content
Therapist profiles and external links may contain information provided by third parties.
We are not responsible for the content, accuracy or availability of third-party websites or materials.
8. Changes to the Directory
We reserve the right to amend, suspend or remove therapist listings or any part of the Directory at any time without notice.
9. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising in relation to the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
Chronic Living Therapy Directory
Trading as Chronic Living Therapy
Operated by Elisabeth Klaar
For enquiries regarding these Terms, please contact:
